terms of service

Please read these Terms and Conditions carefully before purchasing, accessing or using any of our Programs, Products and Services.

 OVERVIEW

Programs, Products, and Services are owned and operated by Sacil Armstrong, LLC (“Company”, “we”, or “us”). The term “you” refers to any purchaser and/or user of any of our Programs, Products and/or Services (“Products/Services”). We reserve the right to change these Terms and Conditions from time to time.

Whether you read these terms and conditions or not, you are legally bound by them if you use our Products/Services. If you don’t agree, please don’t use our Products/Services.

These Terms and Conditions require the use of arbitration on an individual basis to resolve disputes, rather than jury trials, and limit the remedies available to you in the event of a dispute. You fully understand and agree that by enrolling in, purchasing, or using any of our Products/Services, you are waiving certain legal rights and you are voluntarily agreeing to do so.

1 – USE AND CONSENT

Products/Services are intended solely for users ages eighteen (18) and older unless otherwise stated. By accessing or using our Products/Services, you are saying that you are at least 18 years old.

2 – INTELLECTUAL PROPERTY RIGHTS

Our work is protected by copyright, trademark, and other intellectual property laws, including the design, layout, look, and graphics of our program materials. Don’t copy, unless copyright law says you can.

You have a limited license to use our Products/Services. You may:

  • Download/print free resources from our website, email correspondence, or other publicly shared information that are NOT a part of any paid Product/Service for your own personal use. If you share online, include the link back to the website page(s) where you found the information.
  • Download/print program materials for your own personal use
  • That’s it. We reserve all other rights unless we provide written license.

This is a lot of work based on our expertise and significant time investment. The information and presentation is valuable and unique. Please don’t steal our intellectual property.

3 – REQUEST FOR PERMISSION TO USE CONTENT

If you want to use any of our intellectual property or any of our paid content, ask BEFORE you use it. Send an email to BeBrave [at] sacilarmstrong [dot] com. If you are granted permission by us, you agree to use the specific Content that we allow and ONLY in the ways for which we have given you our written permission.

4 – SECURITY

When you enroll in, purchase or use our Products/Services, we might need some person information like your name, email address, phone number, billing information, payment information, demographics, preferences, interests, or other personally-identifying information (“Confidential Information”).

By providing Confidential Information, you give us permission to use and store it. We will do our best to keep it safe and secure, both online and offline. However, due to the nature of the Internet, we cannot completely ensure the security of any data; therefore, submitting information is done at your own risk. We have security measures in place to prevent the loss, misuse, and alteration of the information you submit, but we make no assurances about our ability to prevent loss or misuse.

5 – PERSONAL RESPONSIBILITY AND ASSUMPTION OF RISK

You use our Products/Services at your own risk. You agree and understand that you assume all risks and no results are guaranteed in any way. Our Products/Services provide you with education and tools to help you make your own decisions. You are solely responsible for your actions, decisions and results based on the use, misuse, or non-use of our Products/Services.

6 – DISCLAIMER

To the fullest extent permitted by law, we expressly exclude any liability for any direct, indirect or consequential loss or damage incurred by you or others in connection with our Products/Services. You specifically acknowledge and agree that we are not liable for any defamatory, offensive or illegal conduct of any other Products/Services participant or user, including you.

Medical Disclaimer

We do not give medical, psychological, or religious advice whatsoever.

Legal and Financial Disclaimer

We do not give financial or legal advice in any way.

Warranties Disclaimer

WE MAKE NO WARRANTIES AS TO OUR PRODUCTS/SERVICES. TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PRODUCTS/SERVICES WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR PRODUCTS/SERVICES OR ON THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

Technology Disclaimer

We try to make sure that our Products/Services are available, uninterrupted and error-free (website, member forum, email communications, videos, audio recordings, webinars, recorded webinars, handouts, and any other materials). However, everything on the internet needs repairs, maintenance, and updates, so it might be down for a while when you want it.

Live Elements Disclaimer

We do our best to stick to the live broadcast schedule we promote, but keep in mind that unforeseen circumstances (like illness, technology interruption, etc.) happen. We’ll notify you in writing of any cancellation. We reserve the right to replace a scheduled live session with substitution material of our choice and do not guarantee to reschedule, or otherwise deliver a live session to replace the canceled live session.

Links to Other Websites

We may provide links to other websites maintained by third parties. They are for your information and convenience and do not imply endorsement or sponsorship. We are not responsible for the views, opinions, facts, advice, or statements provided by outside resources referenced on our Website or Content, or their accuracy or reliability. It is your responsibility to review the terms and conditions and privacy policies of those linked websites to confirm that you understand and agree with those policies.

By purchasing and/or using our Products/Services in any way or for any reason, you also implicitly agree to our full Disclaimer which may be found on our Website.

7 – INDEMNIFICATION, LIMITATION OF LIABILITY AND RELEASE OF CLAIMS
Indemnification

You agree at all times to defend, indemnify and hold harmless our Company, as well as any of our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs and expenses, including legal fees and expenses, arising out of or related to our Products/Services, or your breach of any obligation, warranty, representation or covenant set forth in these Terms and Conditions or in any other agreement with us.

Limitation of Liability

We will not be held responsible or liable in any way for the information, products, or materials that you request or receive through or on our Products/Services. In the event that you use our Products/Services or any other information provided by us or affiliated with us, we assume no responsibility.

Release of Claims

In no event will we be liable to any party for any type of direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on our Products/Services, or on those affiliated with us in any way, and you hereby release us from any and all claims, without limitation.

8 – YOUR CONDUCT

You agree not use our Products/Services in any way that causes or is likely to cause the Products/Services or access to them to be interrupted, damaged or impaired. You are solely responsible for all electronic communications and content sent from your computer or device to this Website and its Content and to us.

You must use our Products/Services for lawful purposes only.

9 – COMMUNICATION GUIDELINES

If you have a question or concern about our Products/Services, you may send an email to BeBrave [at] sacilarmstrong [dot] com and we will do our best to reply to your question or concern promptly.

10 – LIFETIME ACCESS

The term “Lifetime Access” will be defined as the lifetime of the recordings and program materials at learn.sacilaarmstrong.com If the program ceases to exist, the website and all materials on the website will be removed and access will no longer be possible. If the program is terminated and the materials are removed from the website, you will be notified in writing at least 48 hours in advance and given the option to download the material. You will have the rights to continue to use the material downloaded and possessed by you for your lifetime. The materials will still be held to the terms and conditions here. If you do not download the material during the allotted time prior to the removal of the program, you agree to forfeit your rights to lifetime access.

11 – PURCHASES AND ONLINE COMMERCE

If paying by PayPal, debit card, or credit card, you give us permission to automatically charge your credit or debit card as payment for your Program, Product or Service without any additional authorization, for which you will receive an electronic receipt. Should you be provided with a Paypal invoice instead, you are required to manually pay it by the date due on the invoice or your Product/Service will be put on hold until payment is made.

In the event that payment is not received by the date due, the Product/Services will not continue, and we reserve the right to cease your access immediately and permanently.

If you fail to make payment in a timely manner in accordance with these Terms and Conditions or voluntarily decide to withdraw from our Programs, Products or Services at any time or for any reason whatsoever and you do not qualify for a refund as stipulated by the Refund Policy in this Terms and Conditions, you still will remain fully responsible for the full cost of the Programs, Products and/or Services.

All information obtained during your purchase or transaction for our Programs, Products and Services and all of the information that you give as part of the transaction, such as your name, address, method of payment, credit card number, and billing information, may be collected by both us and our payment processing company.

You agree to only purchase goods or services for yourself or for another person for whom you are legally permitted to do so or for whom you have obtained the express consent to provide their name, address, method of payment, credit card number, and billing information.

You agree to be financially responsible for all purchases made by you or someone acting on your behalf. You agree to use our Products/Services for legitimate, non-commercial purposes only and not for speculative, false, fraudulent, or illegal purposes.

Since we have a clear and explicit Refund Policy in these Terms and Conditions that you have agreed to prior to completing the purchase of any of our Products/Services, we do not tolerate or accept any type of chargeback threat or actual chargeback from your credit card company. In the event that a chargeback is placed on a purchase or we receive a chargeback threat during or after your purchase, we reserve the right to report the incident to all three credit reporting agencies or to any other entity for inclusion in any chargeback database or for listing as a delinquent account which could have a negative impact on your credit report score. The information reported will include your name, email address, order date, order amount, and billing address. Chargeback abusers wishing to be removed from the database shall make the payment for the amount of the chargeback.

We also reserve our right to seek payment from you for any delinquent payment that is not provided by or upon the due date by enlisting the help of a collections agency, and we may exercise our right to report your delinquent payment to all three credit reporting agencies directly or through the help of a collections agency.

If you make a purchase from one of our affiliates, or any individual or company through a link provided on or through our Products/Services (“Merchant”), all information that you give as part of the transaction (such as your credit card number and contact information), may be collected by the merchant and their payment processing company. Your participation, correspondence or business dealings with any affiliate, individual or company on or through our Products/Services, and all purchase terms, conditions, representations or warranties associated with payment, refunds, and/or delivery related to your purchase, are solely between you and the Merchant. You agree that we shall not be responsible or liable for any loss, damage, refunds, or other matters of any sort that incurred as the result of such dealings with a Merchant. Payment processing companies and Merchants might have privacy and data collection practices that are different from ours. We have no responsibility or liability for these independent policies of the payment processing companies and Merchants. In addition, when you make certain purchases through our Programs, Products or Services, you may be subject to the additional terms and conditions of a payment processing company, Merchant or us that specifically apply to your purchase. For more information regarding a Merchant and its terms and conditions that may apply, visit that merchant’s Website and click on its information links or contact the Merchant directly.

You release us, our affiliates, our payment processing company, and Merchants from any damages that you incur, and agree not to assert any claims against us or them, arising from your purchase through or use of our Website or its Content.

12 – REFUND POLICY

Your satisfaction with our Programs, Products and/or Services is important to us. Yet, because of the extensive time, effort, preparation and care that goes into creating and providing our Products/Services, you are required to submit a refund request in order to qualify for a refund. Each refund request must include all completed worksheets for each module you have access to at the time of refund request. Each worksheet will be reviewed for completion. If any of the worksheets are less than 90% complete, the refund request will be denied, and all payments made shall be forfeited without appeal. We will attempt to process all refund requests promptly.

Refund requests will only be accepted within 14 calendar days of the program start date. Any refund requests submitted after that time will be automatically denied and all payments made shall be forfeited without appeal. In the event that a refund request is denied, you will still be fully responsible for the full cost of the Products/Services. If the refund request is approved, the refund will be processed within 48 hours of approval. All refund requests must be submitted on our Website at https://shop.sacilarmstrong.com/refund-request/. Refund requests submitted by any other means will be dismissed. By using and/or purchasing any of our Programs, Products, Services or Program Materials Products/Services, you understand and agree that all sales are final beyond the 14-day refund timeframe.

Intuitive and Facilitation services are governed by contract, so refund terms will be defined in the contract.

13 – TERMINATION

You may terminate your use of or participation in our Products/Services at any time by sending an email to BeBrave [at] sacilarmstrong [dot] com.

We reserve the right in our sole discretion to refuse or terminate your access to our Products/Services, in full or in part, at any time, without notice, by sending you an email to the email address you provided upon purchase of the Products/Services.

In the event of cancellation or termination by either of us, you will have 24 hours to pay any and all remaining payments or balances owed to us.

Upon termination by either of us, we reserve the right to immediately refuse or terminate your access to any aspect of our Products/Services, including but not limited to our Website, private forum, email communications, live webinars or conference calls, or any other method of communications related to our Products/Services at any time without notice and in our sole discretion.

All of the terms of this Terms and Conditions, including but not limited to all copyright, trademark, and intellectual property rights, disclaimers, limitations of liability, release of claims, and our Refund Policy will still apply now and in the future, even after termination by you or us.

14 – DISPUTE RESOLUTION

We hope that should we ever have any differences, we would work them out amiably through email correspondence. However, should we be unable to find resolution within a reasonable time, you agree now that that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, selected jointly, in accordance with the American Arbitration Association Rules. Prior to seeking arbitration, you must send an email to me at BeBrave [at] sacilarmstrong [dot] com and include all of your reasons for dissatisfaction with your Products/Services. You understand and agree now that the only remedy that can be awarded to you through arbitration is full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you. We both agree now that the decision of the arbitrator is final, binding, and may be entered as a judgment into any court having the appropriate jurisdiction.

By purchasing our Products/Services you are agreeing to a modification of the statute of limitations such that any arbitration must be begun within one (1) year of the date of your email to me referenced above or you waive the right to seek dispute resolution by arbitration or to take any other legal action.

You also agree that should arbitration take place, it will be held in Roanoke City in the State of Virginia where my business is located, and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.

In the event of a dispute between us, you agree to not engage in any conduct or communications, public or private, including on social media, designed to disparage us, our Company, or any of our Products/Services. Where requested by law or arbitration, of course, you are not prohibited from sharing your thoughts and opinions as a part of the legal process.

If any terms of these Terms and Conditions are construed to be invalid or unenforceable for any reason, it shall not affect the validity or enforceability of any other term which shall be given full force and effect.

This document was last updated on 21 November 2019.

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